Payment Options at ANZO
How can I pay for my Anzo.co order using a credit/debit card?
At ANZO, we are dedicated to providing a hassle-free and secure shopping experience, reflecting our commitment to empowering you even in your transactions. We offer a variety of payment methods for your convenience, ensuring that your shopping journey is as seamless and empowering as our designs.
We accept the following payment methods:
- Visa
- Mastercard
- American Express
- Apple Pay
- Google Pay
- Stripe
Rest assured that ANZO does not store your credit/debit card information or personal details post-payment. We prioritize your security, ensuring that all personal data is kept confidential and protected.
Enhanced Security Measures
To ensure your utmost security during online transactions, you may encounter additional 3D secure checks. These are precautionary measures set by your card issuer and may include:
- A one-time password.
- A verification code via email or SMS.
- Further validation steps such as fingerprint verification, two-factor authentication, or other similar security measures.
Should you face any issues during the authentication process, we advise contacting your card issuer for assistance.
What should I do if my payment is declined?
Retry the payment: If your payment is declined, you'll need to initiate the order process again as we cannot reactivate a declined payment.
Perform necessary verifications: To avoid repeated payment declines, please ensure that:
- All card details, especially the expiration date, are entered correctly.
- The security code is accurate – this refers to the three-digit number on your card's back.
- You've checked with your card issuer to determine if they declined the payment, as they are best positioned to explain such matters directly.
If problems persist after these checks, we recommend trying another card or payment method.
Further Steps
If declined due to 3D Secure: Contact your bank for detailed information if your payment is declined due to 3D secure authentication.
In case of error messages: Please email us at support@anzo.co with detailed information about any issues or error messages you've encountered, and we will assist you in resolving the matter swiftly.
Our mission at ANZO is to ensure that your shopping experience is as empowering and enjoyable as wearing our products. For further assistance or inquiries about payment options, our customer service team is eager to help.
Thank you for choosing ANZO for your empowering fashion choices!